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Normally, it takes us between 2 – 3 business days to respond to your email. 

Please check your spam folder if you don’t hear from us after 3 business days. 

If our email is found in your spam folder make sure to mark it as ‘not spam’ so that doesn’t happen again.

Sometimes when we’re very busy it may take us a little longer than 3 days, but don’t worry we will always get back to you as soon as we can!

While you wait, why not check out our blog, it has lots of information about living and studying in Japan.

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To help make sure that our enquiry emails don’t get stuck in your junk or spam folder, why not add our enquiry platform email send addresses: info@gogoespana.com and info@gogoworld.com to your exception list, contacts, or address book.

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